Passport Services

The Consular Section schedules appointments for passport applications during non-emergency ACS hours: Tuesday & Thursdays 8:00 am-11:00;. except on U.S. and Malawian holidays.

Click here to schedule an ACS Appointment.

 The online appointment system is easy to use, and appointments for all services are readily available.

We also have limited availability for walk-in appointments Tuesday and Thursday mornings from 8:00am to 11:00am.  Please note walk-in appointments may experience long wait times, as those with confirmed appointments will be accommodated first.  Depending on workload, we cannot guarantee walk-in appointments for non-emergency services will be accommodated.  Those seeking non-emergency services outside these hours will be asked to schedule an appointment.

 

Applications for regular passport renewals in non-emergency circumstances are accepted at the Embassy and electronically transmitted to the United States for issuance and printing. The length of time between application and arrival of the new passport can take two to three weeks. Emergency replacements of lost or stolen passports will be handled on a case-by-case basis.
If your passport has expired or is going to expire, please bring:

Your most recent passport;

2 pictures 5×5 cm (2 inches by 2 inches), full face, with white background, no head cover; As of November 1, 2016, we will no longer accept photographs containing eyeglasses or eyewear of any kind, unless you need them for medical reasons. A medical certificate may be required.

Applicants age 16 and over pay $110 US dollars and applicants under 16 pay a total of $115 US dollars. This fee is payable in US dollars or Malawian Kwacha.

Renewal of passports (DS-82) (adult $110)

Renewal of Children’s passports (DS-11) (minor $115)

Statement of consent (DS-3053), when only one parent is available

Elimination of Visa Page Inserts for U.S. Passports

The U.S. Department of State will no longer add visa pages into U.S. passports beginning January 1, 2016. Previously, U.S. passport holders had the option to pay for the insertion of additional 24-page visa inserts when valid passports lacked adequate space for entry or exit visa stamps. The decision to discontinue this service was made to enhance the security of the passport and to abide by international passport standards.

To mitigate the impact on frequent travelers, the Department began issuing 52-page passports to all applicants outside the United States starting October 1, 2014 for no additional cost. Applicants within the United States may choose a 28-page or 52-page book.

Requests for additional 24-page visa inserts will only be accepted until December 31, 2015. Beginning January 1, 2016, applicants in need of additional pages in their valid passports must obtain a new passport by mail.

For more information on how or where to apply, please visit https://travel.state.gov/content/passports/en/passports/information/apply-early.html

or call the National Passport Information Center toll-free at 1-877-487-2778/1-888-874-7793 (TTY/TTD).

For media inquiries please contact: CAPRESSREQUESTS@state.gov.

U.S. citizens seeking emergency services may contact the U.S. Embassy at 01-733-166.

In the event that the land line is malfunctioning, please call the following mobile number 0999-591-024and 0888-734-826 (if in Malawi) or 011-265-999-591-024 and 011-265-888-734-826 (if in the U.S.).

If your passport has been lost or stolen, please bring:

proof of your identity (i.e. photo ID, such as a driver’s license, residence permit for Malawi, old passport);

proof of your citizenship (a birth or naturalization certificate, or an old passport);

a police report of the circumstances of the theft or loss.

The fee for replacing an adult’s lost or stolen passport is $145 US dollars or the equivalent in Kwacha.  The cost of passport replacement for a child remains $115 US dollars or the equivalent in Kwacha;

2 pictures 5×5 cm (2 in. x 2 in.) full face, white background, no head cover ; As of November 1, 2016, we will no longer accept photographs containing eyeglasses or eyewear of any kind, unless you need them for medical reasons. A medical certificate may be required.

Reporting a Lost or Stolen Passport (DS-11 and DS-64)

If no documents verifying your citizenship and identity are available, but you need to travel immediately, Consular staff will discuss with you possible alternatives to allow issuance of an emergency passport of limited validity.

Generally, immediate family members may accompany passport or CRBA applicants to their appointment interviews at a U.S. embassy or consulate, and all minor children must be accompanied by a parent or guardian.  Passport or CRBA applicants also have the option of being accompanied by an attorney at their appointment interview.  Attendance by any third party, including an attorney, accompanying an applicant is subject to the following parameters designed to ensure an orderly appointment interview process and to maintain the integrity of the adjudication of the application(s):

  • Given space limitations in the consular section, not more than one attendee at a time will be allowed to accompany an applicant (or the applicant’s parent or guardian if the applicant is a minor).
  • Attendance by an attorney does not excuse the applicant and/or the minor applicant’s parent or guardian from attending the appointment interview in person.
  • The manner in which a passport or CRBA appointment interview is conducted, and the scope and nature of the inquiry, shall at all times be at the discretion of the consular officer, following applicable Departmental guidance.
  • It is expected that attorneys will provide their clients with relevant legal advice prior to, rather than at, the appointment interview, and will advise their clients prior to the appointment interview that the client will participate in the appointment interview with minimal assistance.
  • Attorneys may not engage in any form of legal argumentation during the appointment interview and before the consular officer.
  • Attendees other than a parent or guardian accompanying a minor child may not answer a consular officer’s question on behalf or in lieu of an applicant, nor may they summarize, correct, or attempt to clarify an applicant’s response, or interrupt or interfere with an applicant’s responses to a consular officer’s questions.
  • To the extent that an applicant does not understand a question, s/he should seek clarification from the consular officer directly.
  • The consular officer has sole discretion to determine the appropriate language(s) for communication with the applicant, based on the facility of both officer and applicant and the manner and form that best facilitate communication between the consular officer and the applicant.  Attendees may not demand that communications take place in a particular language solely for the benefit of the attendee.  Nor may attendees object to or insist on the participation of an interpreter in the appointment interview, to the qualifications of any interpreter, or to the manner or substance of any translation.
  • No attendee may coach or instruct applicants as to how to answer a consular officer’s question.
  • Attendees may not object to a consular officer’s question on any ground (including that the attendee regards the question to be inappropriate, irrelevant, or adversarial), or instruct the applicant not to answer a consular officer’s question.  Attendees may not interfere in any manner with the consular officer’s ability to conduct all inquiries and fact-finding necessary to exercise his or her responsibilities to adjudicate the application.
  • During a passport or CRBA appointment interview, attendees may not discuss or inquire about other applications.
  • Attendees may take written notes, but may not otherwise record the appointment interviews.
  • Attendees may not engage in any other conduct that materially disrupts the appointment interview.  For example, they may not yell at or otherwise attempt to intimidate or abuse a consular officer or staff, and they may not engage in any conduct that threatens U.S. national security or the security of the embassy or its personnel.  Attendees must follow all security policies of the Department of State and the U.S. embassy or consulate where the appointment interview takes place.

Attendees may not engage in any conduct that violates this policy and/or otherwise materially disrupts the appointment interview.  Failure to observe these parameters will result in a warning to the attendee and, if ignored, the attendee may be asked to leave the appointment interview and/or the premises, as appropriate.  It would then be the applicant’s choice whether to continue the appointment interview without the attendee present, subject to the consular officer’s discretion to terminate the appointment interview.  The safety and privacy of all applicants awaiting consular services, as well as of consular and embassy personnel, is of paramount consideration.