Emergency Contact Information for U.S. Citizens

In Case of Emergency:

American citizens in need of emergency assistance can contact us by phone during regular working hours at +265 887 38 41 09 or after hours at +265 882 960 178. Emergencies will be handled on a case-by-case basis.

If you experience difficulties getting through on these numbers, please dial 01-773-166, ext. 3443 (from Malawi) or 011-265-1773-166, ext. 3443 (from the United States).

Please state that you are a U.S. Citizen, and provide your name, passport number, and the type of emergency that you are facing. The security personnel will forward your call to the appropriate person to assist you.

The Consular Section schedules appointments for non-emergency American Citizens Services (ACS) on Thursdays, 8:00 a.m. – 11:00 a.m. except on U.S. and Malawian holidays.

Our goal is to serve you as quickly and efficiently as possible and requests for all non-emergency services, including passport renewals, the filing of Consular Reports of Birth Abroad, and notarial services, should schedule an appointment online.

Click here to schedule an ACS Appointment.

The online appointment system is easy to use, and appointments for all services are readily available.

Emergencies will be handled on a case-by-case basis. The Embassy’s Consular Section provides a full range of Consular services, including renewal/replacement of passports, registering U.S. citizens, and certifying the citizenship of American children born in Malawi.  We provide emergency assistance in case of illness, injury, arrest, or death and we can also provide information on obtaining medical or legal assistance, applying for Social Security or Veterans Benefits.