Important Passport Information

Appointments & Locations

The Consular Section schedules appointments for passport applications during non-emergency ACS hours: Mondays 8:00-11:00 a.m., except on U.S. and Malawian holidays.

Click here to schedule an ACS Appointment.

Additional Information

When applying for a passport, you have two options:

You may retain your current passport, then surrender it for cancellation when your new passport arrives. This process requires in-person collection.

You may bring a self-addressed, pre-paid envelope from DHL and a copy of your passport and Malawi visa to your appointment. Please note that you will be required to surrender your old passport at the time you submit an application to renew your passport, however we will certify your copies of your passport and visa and provide a letter from the embassy as proof that your passport is in process. Failure to provide copies of your passport and visa will result in a fee for copy costs. The prepaid envelope allows us to return your new passport and your cancelled passport to you via express courier.

When obtaining the pre-paid envelope from DHL, in the “To” field, please note the address where you would like to receive your passports and documents from us and in the “From” field please note the U.S. Embassy address:

United States Embassy Lilongwe
Consular Section
Area 40, Plot 24
Kenyatta Drive

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

- If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
- If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
- If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
- If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
- If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.