Online Appointments for American Citizens Services

Effective immediately, the Consular Section of the U.S. Embassy in Lilongwe, Malawi, is implementing an online appointment system for American Citizens Services (ACS).

Non-emergency ACS appointments are available on Tuesdays and Thursdays, 8:00 a.m. – 11:00 a.m. and  1:00 p.m. – 3:00 p.m., and on Fridays, 9:00 – 11:00 a.m., except on U.S. and Malawian holidays.

Click here to schedule an ACS Appointment.

Emergencies will be handled on a case-by-case basis.

Services for walk-in appointments will be provided on a space-available basis on Tuesdays and Thursdays only.  Scheduled ACS appointments will take priority over non-emergency walk-in appointments.

No walk-in ACS appointments for non-emergencies will be seen on Fridays.

ACS fees are payable in U.S. dollars (USD) or Malawi kwacha (cash only).

Fees for passport services may be found at Each notarial service will require payment of a $50 USD fee.

U.S. citizens seeking emergency services may contact the U.S. Embassy at 01-733-166.

In the event that the land line is malfunctioning, please call the following mobile number 0999-591-024 and 0888-734-826 (if in Malawi) or 011-265-999-591-024 and 011-265-888-734-826 (if in the U.S.).

Note:  The timestamp on this e-mail message may reflect Washington, D.C., time, which may differ from local time.