Message for U.S. Citizens: Improvements to Safety and Security Information

January 5, 2018 

Message to U.S. Citizens:  Improvements to Safety and Security Information

U.S. Embassy Lilongwe – On Wednesday, January 10, 2018, the Department of State will make changes to our safety and security information to make it easier to find, understand, and use.

Travel Advisories will replace Travel Warnings and Travel Alerts.  Every country will have a Travel Advisory, which will provide one of four standard levels of advice.  The Travel Advisory will give an explanation for the level and include clear actions U.S. citizens should take.

Alerts will replace Security Messages and Emergency Messages.  Alerts follow an easy-to-understand format with clear actions U.S. citizens should take.

U.S. citizens who have signed up to receive updates via the Smart Traveler Enrollment Program (STEP.state.gov) will automatically receive the Malawi Travel Advisory and Alerts via email in the weeks following the January 10 launch.  They will continue to receive other messages as usual, including announcements related to voting, town halls, and administrative issues.

For more information about improvements to our safety and security information and to sign-up to receive a notification on launch date, visit http://travel.state.gov/travelsafely.

For further information:

  • Contact the U.S. Embassy in Lilongwe, located on Kenyatta Drive, Area 40, Plot 24, Lilongwe 3, at 1-733-166,open Monday through Thursday 7:30 a.m. to 5:00 p.m., and Friday 7:30 a.m. to 12:30 p.m. After hours emergency number for U.S. citizens is 01-773-166, ext. 3443 (if in Malawi) or 011-265-1-773-166, ext. 3443 (if in the U.S.). If the land line is malfunctioning, please call the following mobile number 0999-591-024 and 0888-734-826 (if in Malawi) or 011-265-999-591-024 and 011-265-888-734-826 (if in the U.S.).
  • Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).

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